Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item you are returning is repackaged with all elements.
Ship your item back to Us
Firstly Print and return this Returns Form to:
30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.
For more information, view our full Returns and Exchanges information.
Frequently Asked Questions
What is CBD?
CBD Oil is a by-product of hemp that can be pressed from the hemp plant or chemically extracted by soaking the fatty acids of the hemp stem in an oil base. The result is a product that is being researched for its many health benefits. Because CBD Oil comes from hemp and is completely distinct from the THC chemical, it has none of the psychoactive properties of marijuana. CBD Oil made from hemp is legal not only in the United States, but world-wide. Cani Bits CBD Oil comes from hemp grown naturally in Europe, which is then naturally pressed to extract the oil before it’s mixed into the heart-shaped snacks.
Where does the hemp come from?
The CBD oil used in the Cani Bits formula is sourced from hemp grown in Europe. The hemp source is clean, reliable, high quality, pure, and lab tested.
What are the key benefits of CBD-rich Cani Bits?
Because we are not Veterinarians, we cannot make any health claims about cannabinoids or the other natural ingredients in our products. All animals have an endocannabinoid system which regulates many homeostatic functions and can provide overall health and wellness. Cani Bits are safe, nontoxic, and non-habit forming.
How long after giving a serving of Cani Bits until I see benefit?
Pet owners notice various lengths of time before they see benefit from CBD mini bites, usually between five minutes and an hour. Taking the time to observe your pet is important; you know your canine companion better than anyone else. If you don’t see a difference within an hour, give another 1/2 to a whole mini bite. There isn’t an amount that is too much, and every dog is different, so you can give your pet more as needed.
How much can I give at a time and in a day?
Every dog is different and requires different amounts of Cani Bits. Please use the recommended servings on the package as a starting point and adjust quantity and frequency from there. Cani Bits can be given at any time of the day and as frequently as needed.
Can my dog eat Cani Bits daily? And for years?
Yes. The CBD oil in Cani Bits is safe, nontoxic, and can be taken for any length of life.
Is it possible for my pet to overdose on Cani Bits and CBD? What if my dog accidentally eats the whole pack?
Cani Bits are safe and nontoxic. It is not possible to overdose on CBD or any of the ingredients found in the product.
Are human grade and all whole food ingredients used?
Yes. Every ingredient used is as good for humans as it is for animals.
How should Cani Bits be stored?
Cani Bits should be stored in an airtight, sealed bag in a cool, dry place. To prolong shelf life, keep refrigerated. Freeze package if you are using Cani Bits many months after opening. Avoid storing in hot places like enclosed cars during the summer.
My dog won’t eat the treats but I think he/she could really benefit from the Cani Bits and CBD. What’s another delivery method?
You can try crumbling up the mini bites and using a bit of warm liquid poured on top. It will be easy to mash up and feed as is. Any liquid that your dog loves may be used. Another common method is to add the mixture to your dog’s food.
How long does one serving last?
One serving of Cani Bits will last between eight and twelve hours.
What is the shelf life of opened and unopened Cani Bits?
Because Cani Bits are preservative-free, proper storage is necessary to maintain freshness. The shelf life of unopened packages is 9 months. When opened and sealed in an airtight bag in the pantry, shelf life is 6 weeks. By refrigerating Cani Bits, you can prolong shelf life up to 3 months, and if kept in the freezer, Cani Bits will maintain their freshness for 2 years.
Are there any adverse side effects of using Cani Bits and CBD?
Customers and veterinarians using our product have never reported negative side effects or adverse effects.
Can my dog take Cani Bits with other medications?
Veterinarians and customers have not reported any contraindications.
Is there any chance my dog will get “high” from Cani Bits and/or CBD?
No. Cani Bits does not contain THC, the psychoactive cannabinoid that induces the sensation of being “high”, nor does it contain any cannabis. CBD is a chemical that is completely distinguished from THC and does not cause any “high” whatsoever.
What temperature are Cani Bits baked at?
Cani Bits are baked at 325 degrees Fahrenheit.
Does heating the CBD make it inert or less effective?
No. Heating below 400 degrees Fahrenheit has no effect on CBD.
How do cannabinoids work in the body?
Your pet has natural messenger cannabinoids called anandamide that stimulate receptors present in their brain and throughout the body. The cannabinoids in cannabis attach to the same receptors and have a longer and more potent effect than anandamide.
Can cats eat Cani Bits and CBD?
Yes. Cani Bits are safe for any animal with an endocannabinoid system, which means all animals except for insects. For cats, we recommend crumbling the treat into small pieces and giving on its own or with food.
Where are Cani Bits made?
Cani Bits Mini Bites are made in small batches in Chicago.
The #1 Vet-Recommended Feline Dental Treat
Oral health issues are the most common health problems diagnosed in adult pets. FELINE GREENIES® Dental Treats offer complete nutrition and help your cat maintain good dental care. They have a unique shape and crunchy texture that’s proven to reduce tartar. Plus, with an irresistible taste, they are sure to stir up purrs of joy. Cat dental care has never been easier — or more delicious.
Skin irritations are a common problem with pets. Petology® Oatmeal & Honey line of personal pet care is perfect for dogs with problem skin or to ensure preventing future skin problems. Contains no sulfates.
These soothing, sulfate-free formulas contain Organic Colloidal Oatmeal combined with natural Honey Extract to reduce inflammation, calm the skin and aid healing. They are carefully blended with botanicals, essential vitamins and other natural ingredients to provide outstanding benefits to the coat and skin.
Each formula features a Creamy Vanilla and Honey fragrance that lasts for days – not just hours. This long-lasting, appealing fragrance is a natural blend of pure creamy vanilla, stone ground oatmeal, honey nectar and soft fruits.
K & H Heated Pet Beds And Pads
Are you looking for a versatile heated dog or cat bed? Well, the search is over! Whether your dogs or cats live inside or outside, they will love the warmth these beds provide.
- Excellent for use in the home, garage, porch, kennel or pet house
- Internal thermostats heat to the pets standard body temperature
- Includes a super-soft removable cover
DIRTY DOG DOORMAT™
Welcome Your Pet But NOT The Mess!
The Dirty Dog Doormat™ from Dog Gone Smart soaks up mud and dirt, so the MESS stays in the MAT keeping floors clean & dry!
- Super absorbent material
- Soaks up to 7 times its weight in water and mud
- 50% more microfibers
- Dries 5X faster than ordinary door mats
- plush and velvety soft
- Super Gripper Backing
- Machine washable
What’s the Trick????
Their Advanced Microfiber Technology traps water and mud instantly! Millions of soft microfiber strands create an extra large super-sponge. For use just about anywhere!
It’s more than just a doormat–for use in cars, crates and under food and water bowls!
Protect your floors, furniture and car seats from unwanted hair, dirt and slobber!
The Petmate Indigo with Microban is a top-of-the line igloo-shaped doghouse featuring an extended, offset doorway for rain resistance and wind protection. The heavy duty construction will help keep your pet protected from outdoor elements…
Primal Freeze-Dried Formulas are produced using only the freshest, human-grade ingredients. Their poultry, meat and game are antibiotic and steroid free without added hormones. They incorporate certified organic produce, certified organic minerals and unrefined vitamins to fortify our complete and balanced diets. All Primal Freeze-Dried Formulas contain fresh ground bone for calcium supplementation. This combination of ingredients offers optimum levels of the amino acids (protein), essential fatty acids, natural-occurring enzymes, and necessary vitamins and minerals that are the building blocks for your pet's healthy biological functions. All of the ingredients found in Primal Freeze-Dried Formulas are procured from ranches and farms throughout the United States and New Zealand that take pride in producing wholesome raw foods through natural, sustainable agriculture.
Primal Freeze-Dried Formulas offer you the convenience and benefits of a well-balanced, safe and wholesome raw-food diet without having to grind, chop, measure or mix the ingredients yourself. At Primal Pet Foods, we have taken the time to carefully formulate and produce a nutritious, fresh-food diet that is easy for you to serve and delectable for pets to devour. The proof is watching them lick the bowl clean while thriving happily and healthfully!
The Fifth Paw Hands-Free Dog Poop Holder…
Because Walking Your Dog Should Be Fun For Everyone!
We love walking our dogs and connecting with them. But that dog poop thing can really mess up a good time. That’s why The Fifth Paw hands-free dog poop holder is such an amazing invention, you can enjoy the moment without the mess.
Premium+ A-Frame Dog Houses provide the perfect outdoor shelter for your dog. Featuring a waterproof shingle roof and adjustable height feet. The solid wood construction is sealed with a non-toxic water based stain.
We have them Assembled or in the box (easy to assemble with a simple screwdriver)
Available in the following sizes
Small 30w x 28d x 30h
Medium 35.5w x 34.5d x 32h
Large 39.75w x 33d x 34.5h
Extra Large 44w x 38d x 41h
Splash up some fun with Outward Hounds new Neoprene Life Jacket! Designed for maximum functionality and safety, the new jacket offers pup parents key benefits of buoyancy, comfort and ease-of-use. The neoprene construction and safety colors allow dogs to maintain unparalleled flexibility, mobility and visibility while in the water. Plus, an ergonomic grab handle increases dog safety, making it easy for a pet parent to pull their pup out of the water in an emergency.
- X-Small 5-15lbs
- Small 15-30lbs
- Medium 30-55lbs
- Large 55-85lbs
- X-Large 85-100lbs
- Neoprene construction increases mobility & buoyancy
- Durable back handle allows for easy rescue & restraint
- Reflective accents and vibrant safety colors enhance visibility
- X-Small – 10.5″ L x 6″ W x 1″ H
- Small – 12.5″ L x 7.2″ W x 1.5″ H
- Medium – 15″ L x 8.6″ W x 1.7″ H
- Large – 17.5″ L x 10″ W x 3.2″ H
- X-Large – 19″ L x 11″ W x 3.4″ H