Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item you are returning is repackaged with all elements.
Ship your item back to Us
Firstly Print and return this Returns Form to:
30 South Park Avenue, San Francisco, CA 94108, USA
Please remember to ensure that the item you are returning is repackaged with all elements.
For more information, view our full Returns and Exchanges information.
Frequently Asked Questions
What is CBD?
CBD Oil is a by-product of hemp that can be pressed from the hemp plant or chemically extracted by soaking the fatty acids of the hemp stem in an oil base. The result is a product that is being researched for its many health benefits. Because CBD Oil comes from hemp and is completely distinct from the THC chemical, it has none of the psychoactive properties of marijuana. CBD Oil made from hemp is legal not only in the United States, but world-wide. Cani Bits CBD Oil comes from hemp grown naturally in Europe, which is then naturally pressed to extract the oil before it’s mixed into the heart-shaped snacks.
Where does the hemp come from?
The CBD oil used in the Cani Bits formula is sourced from hemp grown in Europe. The hemp source is clean, reliable, high quality, pure, and lab tested.
What are the key benefits of CBD-rich Cani Bits?
Because we are not Veterinarians, we cannot make any health claims about cannabinoids or the other natural ingredients in our products. All animals have an endocannabinoid system which regulates many homeostatic functions and can provide overall health and wellness. Cani Bits are safe, nontoxic, and non-habit forming.
How long after giving a serving of Cani Bits until I see benefit?
Pet owners notice various lengths of time before they see benefit from CBD mini bites, usually between five minutes and an hour. Taking the time to observe your pet is important; you know your canine companion better than anyone else. If you don’t see a difference within an hour, give another 1/2 to a whole mini bite. There isn’t an amount that is too much, and every dog is different, so you can give your pet more as needed.
How much can I give at a time and in a day?
Every dog is different and requires different amounts of Cani Bits. Please use the recommended servings on the package as a starting point and adjust quantity and frequency from there. Cani Bits can be given at any time of the day and as frequently as needed.
Can my dog eat Cani Bits daily? And for years?
Yes. The CBD oil in Cani Bits is safe, nontoxic, and can be taken for any length of life.
Is it possible for my pet to overdose on Cani Bits and CBD? What if my dog accidentally eats the whole pack?
Cani Bits are safe and nontoxic. It is not possible to overdose on CBD or any of the ingredients found in the product.
Are human grade and all whole food ingredients used?
Yes. Every ingredient used is as good for humans as it is for animals.
How should Cani Bits be stored?
Cani Bits should be stored in an airtight, sealed bag in a cool, dry place. To prolong shelf life, keep refrigerated. Freeze package if you are using Cani Bits many months after opening. Avoid storing in hot places like enclosed cars during the summer.
My dog won’t eat the treats but I think he/she could really benefit from the Cani Bits and CBD. What’s another delivery method?
You can try crumbling up the mini bites and using a bit of warm liquid poured on top. It will be easy to mash up and feed as is. Any liquid that your dog loves may be used. Another common method is to add the mixture to your dog’s food.
How long does one serving last?
One serving of Cani Bits will last between eight and twelve hours.
What is the shelf life of opened and unopened Cani Bits?
Because Cani Bits are preservative-free, proper storage is necessary to maintain freshness. The shelf life of unopened packages is 9 months. When opened and sealed in an airtight bag in the pantry, shelf life is 6 weeks. By refrigerating Cani Bits, you can prolong shelf life up to 3 months, and if kept in the freezer, Cani Bits will maintain their freshness for 2 years.
Are there any adverse side effects of using Cani Bits and CBD?
Customers and veterinarians using our product have never reported negative side effects or adverse effects.
Can my dog take Cani Bits with other medications?
Veterinarians and customers have not reported any contraindications.
Is there any chance my dog will get “high” from Cani Bits and/or CBD?
No. Cani Bits does not contain THC, the psychoactive cannabinoid that induces the sensation of being “high”, nor does it contain any cannabis. CBD is a chemical that is completely distinguished from THC and does not cause any “high” whatsoever.
What temperature are Cani Bits baked at?
Cani Bits are baked at 325 degrees Fahrenheit.
Does heating the CBD make it inert or less effective?
No. Heating below 400 degrees Fahrenheit has no effect on CBD.
How do cannabinoids work in the body?
Your pet has natural messenger cannabinoids called anandamide that stimulate receptors present in their brain and throughout the body. The cannabinoids in cannabis attach to the same receptors and have a longer and more potent effect than anandamide.
Can cats eat Cani Bits and CBD?
Yes. Cani Bits are safe for any animal with an endocannabinoid system, which means all animals except for insects. For cats, we recommend crumbling the treat into small pieces and giving on its own or with food.
Where are Cani Bits made?
Cani Bits Mini Bites are made in small batches in Chicago.
Creamy and delicious, SweetSpots™ are novel frozen treats for your canine family member. Made with only natural ingredients, they’re 98% lactose free, fortified with whey protein, and enriched with live active yogurt cultures. SweetSpots are guilt-free and healthy. Their refreshing taste will satisfy your dog’s sweet tooth with every delicious, nutritious cup! Available in both Sweet Potato & Molasses and Peanut Butter & Honey flavors. Look for SweetSpots in our freezer section!
Innova Adult Dog Food – Large Bites is nutrient-dense, wholesome nutrition with high-quality protein from turkey and chicken. By using healthful ingredients from the five food groups—protein, dairy, vegetables, fruits, and grains—Innova Adult Dog Food – Large Bites helps ensure complete and balanced nutrition for the life of your dog.
- Farm-fresh fruits and vegetables such as apples, carrots and green beans
- High-quality protein from real turkey and chicken
- 100% whole grains with higher levels of vitamins, antioxidants and fiber
- High levels of Vitamin E to help support the immune system, plus antioxidants from apples and blueberries
- Rich in important fatty acids to help nourish a healthy, shiny coat
HealthWise Chicken Meal & Oatmeal Adult Dog Food is a highly digestible formulation that supplies the optimum fuel and nutrients that ALL dogs need to live a long, healthful and happy life.
- Highly digestible chicken meal provides a nutrient dense source of protein
- Oatmeal and brown rice promote superior digestibility.
- Perfectly balanced with essential fats, oils, vitamins and minerals
For Dogs of All Life Stages
* Made right here in the United States of America
* multiple proteins for great nutrition: chicken, turkey, lamb & fish
* Loaded with antioxidants to help maintain a healthy immune system
* Healthy omegas 6 & 3 for healthy skin and coat
* For canines from puppy to adult ages — making mealtimes with more than one dog much more convenient
* Guaranteed levels of live probiotic cultures to support healthy digestion
* No wheat, corn, soy, fillers, antibiotics, hormones, artificial flavors, colors or preservatives
* A true delight to the canine palate!
Natural Balance® Original Ultra® Ultra Premium Dry Dog Food is a great foundational diet with multiple proteins and multiple grains.
Complete and balanced nutrition for all breeds and life stages from puppies to adults.
Fresh Chicken, Lamb Meal, Duck Meal Premium quality meats are combined to provide the most natural balance of proteins for your dog.
Brown Rice A superior rice grain with the nutrient-rich bran portion intact. This bran layer holds nutrients of vital importance, such as fiber and essential oils.
Fresh Carrots An excellent source of vitamin A and beta carotene.
Oatmeal An exceptional source of carbohydrates, fiber, thiamin and vitamin E. Not widely used in pet food because of cost.
Fresh Potatoes Rich in potassium and an excellent source of highly digestible carbohydrates for energy.
Skin and Coat Essential Fatty Acids are combined in a specific ratio to produce an excellent skin and coat condition for your dog.
No Artificial Flavors or Colors.
The Petmate Indigo with Microban is a top-of-the line igloo-shaped doghouse featuring an extended, offset doorway for rain resistance and wind protection. The heavy duty construction will help keep your pet protected from outdoor elements…
What are L.I.D. Limited Ingredient Diets®? Natural Balance® L.I.D. Limited Ingredient Diets® are designed with a limited number of protein and carbohydrate sources. Scientifically formulated to provide high quality nutrition and optimize your dog’s skin and coat, L.I.D. Limited Ingredient Diets® are complete and balanced options for all breeds and life stages.
Sweet Potatoes Premium quality carbohydrate rich in potassium and a highly digestible energy source.
Chicken This premium quality protein provides the essential amino acids to help maintain strong muscle tone and a healthy, shiny coat.
Salmon Oil High in Omega-3, source of DHA
No Artificial Flavors or Colors.
Premium+ A-Frame Dog Houses provide the perfect outdoor shelter for your dog. Featuring a waterproof shingle roof and adjustable height feet. The solid wood construction is sealed with a non-toxic water based stain.
We have them Assembled or in the box (easy to assemble with a simple screwdriver)
Available in the following sizes
Small 30w x 28d x 30h
Medium 35.5w x 34.5d x 32h
Large 39.75w x 33d x 34.5h
Extra Large 44w x 38d x 41h
California Trace is a concentrated trace mineral supplement designed for all equines. In addition to the balanced trace minerals, each serving supplies biotin, vitamin A, vitamin E, lysine and methionine. This economical pelleted product has been formulated to save horse owners time and money. Simply mix with your horse's grain or a small amount of moistened beet pulp or hay pellets. California Trace supports optimal hoof growth and healthy coats that resist sun bleaching.
A common comment from customers after just a few months of feeding California Trace is that their horses seem to “glow.” Hoof and skin problems decrease over time while feeding California Trace.